1. Overview
NeatGrove Boardcraft (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights. It applies to neatgrove.click and related services.
2. Information We Collect
- Account and contact information: name, email, optional phone.
- Transaction data: purchased courses, billing amounts (processed by payment providers).
- Technical data: device type, browser, approximate location from IP, cookies for preferences.
- Usage data: pages visited, time on site, and course progress metrics.
3. How We Use Information
- Provide and improve courses and community features.
- Respond to inquiries and provide support.
- Process payments through secure third-party processors.
- Comply with legal obligations and enforce our Terms.
4. Cookies and Local Storage
We use cookies to remember preferences (e.g., theme, consent) and session state. We also use localStorage for client-side features such as cart and saved courses (“Fallows”). You may clear these at any time via your browser settings.
5. Sharing of Information
We do not sell personal data. We share limited data with vendors who assist in operations (e.g., hosting, analytics, payment) under contracts requiring appropriate safeguards.
6. Data Retention
We retain information as long as necessary for the purposes described here and as required by law. You may request deletion of your account data, subject to legal and contractual limits.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, or export your information, and to object to or restrict certain processing. Contact us to exercise these rights.
8. Security
We apply administrative, technical, and physical safeguards to protect information. No system is perfectly secure; please use strong, unique passwords.
9. International Transfers
We may process data outside your country. When we transfer data, we implement safeguards consistent with applicable law.
10. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect data from children.
11. Changes to This Policy
We may update this policy periodically. Material changes will be communicated on this page with an updated date.
12. Contact
If you have questions about privacy, contact us at [email protected] or +1 (415) 555-0172.